Shipping Terms
UPS/ FED EX
There is a $5.00 minimum charge per UPS order.
A $5.00 charge will be added to all UPS / Fed Ex shipments for the cost of boxing and / or crating of shipment.
Shipping charges are non-refundable and are not covered by warranty.
...................................................................................................................................................................................................................
Ordering By Phone
For fast service, phone in and use your Visa, or MasterCard card. Our sales office is open 8:00 am to 4:30 p.m. M-F (Eastern).
You will need the following information to place your order:
1. The part number
2. The product description
3. Make, Model, body style, etc. of your truck.
When credit card is used, you will need:
1. Credit card number
2. Expiration date
3. Name and address where you receive your billing statement.
4. Name and address of the bank where your card is issued from
...................................................................................................................................................................................................................
Payment Methods
No Personal Checks.
Company Checks - will be accepted only if authorized through our office. Any returned checks for any reason whatsoever will
accrue a fee of $25.00.
Visa and MasterCard - accepted with correct billing address for security purposes.
Western Union Wire Transfers
Money Order or Cashiers Check - Mailed directly to our Maryville, TN Office
CALL FIRST TO VERIFY EXACT AMOUNT.
...................................................................................................................................................................................................................
Orders Outside the 48 States
Must be paid in full in U.S. funds. Freight charges are collect due to varying sizes and weights required by the freight carriers.
All credit card orders must be from a U.S. located bank.
...................................................................................................................................................................................................................
Errors in Shipments
No Refunds. Returned merchandise will be accepted only for warranty inspection. Return authorization required.
See warranty terms for more information.
Any claims for errors in shipping due to shipper error must be filed with East Coast Customs Inc. within 24 hours of receipt of goods.
...................................................................................................................................................................................................................
Damaged Shipments
All claims for damaged or missing merchandise must first be filed with the carrier. East Coast Customs Inc. cannot make the
claim for you. We will replace the merchandise as soon as the carrier settles the claim.
...................................................................................................................................................................................................................
Subject To Change
East Coast Customs Inc. reserves the right, at our discretion, to make any changes deemed necessary to products, literature
or pricing without incurring any liability or obligation to our customers.
...................................................................................................................................................................................................................
Limited Warranty
All products carry a warranty against any defects in material and workmanship for a period of 1 year (12 months) from the date of
purchase. Warranty is limited to the replacement of parts found to be defective by East Coast Customs Inc. Authorization of Repair
or Replacement shall be made at the discretion of East Coast Customs Inc.
This warranty excludes any and all labor, paint, installation, shipping, freight, handling and any other charges. All products must be
pre-fitted before painting. Absolutely no painted parts will be accepted for return based on a "does not fit" claim. This warranty also
excludes any defects caused by abuse, neglect, damage in transit, off highway use, accident, altered parts, or parts that have been
installed incorrectly.
All products are made of either ABS plastic or in Fiberglass. Products are sold and shipped in a ready for prep and paint condition.
All parts must be inspected upon delivery and trial fitted to vehicle BEFORE altering or painting. Parts that have been painted,
sanded, drilled or altered in any way are absolutely non-returnable. Any sanding, paint preparation or alteration of any kind should
only be done by a qualified auto body technician
East Coast Customs hereby disclaims all liability for any damages arising from the use, misuse, or failure to determine
the proper use of any product.
UPS/ FED EX
There is a $5.00 minimum charge per UPS order.
A $5.00 charge will be added to all UPS / Fed Ex shipments for the cost of boxing and / or crating of shipment.
Shipping charges are non-refundable and are not covered by warranty.
...................................................................................................................................................................................................................
Ordering By Phone
For fast service, phone in and use your Visa, or MasterCard card. Our sales office is open 8:00 am to 4:30 p.m. M-F (Eastern).
You will need the following information to place your order:
1. The part number
2. The product description
3. Make, Model, body style, etc. of your truck.
When credit card is used, you will need:
1. Credit card number
2. Expiration date
3. Name and address where you receive your billing statement.
4. Name and address of the bank where your card is issued from
...................................................................................................................................................................................................................
Payment Methods
No Personal Checks.
Company Checks - will be accepted only if authorized through our office. Any returned checks for any reason whatsoever will
accrue a fee of $25.00.
Visa and MasterCard - accepted with correct billing address for security purposes.
Western Union Wire Transfers
Money Order or Cashiers Check - Mailed directly to our Maryville, TN Office
CALL FIRST TO VERIFY EXACT AMOUNT.
...................................................................................................................................................................................................................
Orders Outside the 48 States
Must be paid in full in U.S. funds. Freight charges are collect due to varying sizes and weights required by the freight carriers.
All credit card orders must be from a U.S. located bank.
...................................................................................................................................................................................................................
Errors in Shipments
No Refunds. Returned merchandise will be accepted only for warranty inspection. Return authorization required.
See warranty terms for more information.
Any claims for errors in shipping due to shipper error must be filed with East Coast Customs Inc. within 24 hours of receipt of goods.
...................................................................................................................................................................................................................
Damaged Shipments
All claims for damaged or missing merchandise must first be filed with the carrier. East Coast Customs Inc. cannot make the
claim for you. We will replace the merchandise as soon as the carrier settles the claim.
...................................................................................................................................................................................................................
Subject To Change
East Coast Customs Inc. reserves the right, at our discretion, to make any changes deemed necessary to products, literature
or pricing without incurring any liability or obligation to our customers.
...................................................................................................................................................................................................................
Limited Warranty
All products carry a warranty against any defects in material and workmanship for a period of 1 year (12 months) from the date of
purchase. Warranty is limited to the replacement of parts found to be defective by East Coast Customs Inc. Authorization of Repair
or Replacement shall be made at the discretion of East Coast Customs Inc.
This warranty excludes any and all labor, paint, installation, shipping, freight, handling and any other charges. All products must be
pre-fitted before painting. Absolutely no painted parts will be accepted for return based on a "does not fit" claim. This warranty also
excludes any defects caused by abuse, neglect, damage in transit, off highway use, accident, altered parts, or parts that have been
installed incorrectly.
All products are made of either ABS plastic or in Fiberglass. Products are sold and shipped in a ready for prep and paint condition.
All parts must be inspected upon delivery and trial fitted to vehicle BEFORE altering or painting. Parts that have been painted,
sanded, drilled or altered in any way are absolutely non-returnable. Any sanding, paint preparation or alteration of any kind should
only be done by a qualified auto body technician
East Coast Customs hereby disclaims all liability for any damages arising from the use, misuse, or failure to determine
the proper use of any product.
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